HammondBookings support
Help for your venue.
From the team behind the platform.
For account access, planner questions, pre-orders or payment-policy help, contact the HammondBookings support team.
Contact support
Support hours: Monday–Friday, 8am–6pm.
Include your venue name and tenant code, a short description of the issue and the steps that led to it. A screenshot can help.
Please do not send passwords, staff PINs, payment-card details or integration credentials.
Email supportSigning in and switching venue
Start with your tenant code and account login. If you are authorised for several sites, use Switch venue to choose the venue name and tenant code you need.
A guest booking question?
Guests should contact the venue directly about a reservation, cancellation, menu choice or payment policy.
Interested in the platform?
Book a demonstration and we’ll take you through the service workflow.